This privacy policy governs all information that is collected or submitted through the ACM Destiny applications for iPhone and Android. It outlines what data we collect, how we use it, and the measures we take to protect your information. By using our apps or website, you agree to the terms outlined in this policy.

Information We Collect

ACM Destiny collects various types of data to ensure the smooth operation of our apps and to enhance the user experience. This includes:

1. Usage Data: We collect statistics related to app usage, including which features are most popular and how often they are accessed. This information is aggregated and anonymized to help us understand user behavior and improve our services.

2. Crash Reports: In the event of a crash or error, we collect diagnostic information to help us troubleshoot and resolve technical issues. This data may include details about your device, operating system, and the actions leading up to the crash.

Technical Details

To provide a seamless experience, ACM Destiny may collect and store specific technical information:

• Device Notifications: If you choose to enable notifications, we generate and store a unique token for your device. This token is solely used to deliver notifications and is never shared or used for marketing purposes.

• Uploaded Files: Any files you upload to ACM Destiny are stored securely on our servers. These files remain stored until you delete them or your organization's account is terminated.

• Cookies and Tokens: We use cookies on our website and similar tokens within our app to maintain user sessions and keep you logged in. These tokens may store user preferences and other non-personal information to enhance your experience. Our server software also logs basic technical details, such as your IP address, to manage and secure your connection to our services.

Analytics

ACM Destiny uses analytics tools to collect aggregated, anonymous data on app usage. This may include information on the frequency of feature use, session duration, and other general usage patterns. This data is used strictly for the purpose of improving our applications and is not tied to any personally identifiable information.

How We Use Information

The data we collect is used to operate and enhance our website, applications, and customer support. Specifically:

• Improving Services: Information such as usage statistics, crash reports, and feedback help us identify issues, refine existing features, and develop new ones to better serve our users.

• Personal Data: We do not share personally identifiable information with third parties unless it is necessary to perform ACM Destiny’s core functions. For example, we may need to share data with service providers who help us operate the apps or our website. In such cases, these parties are bound by confidentiality obligations.

• Anonymous Data: We may share anonymized, aggregated data, such as the number of active devices in a particular region, with third parties for analysis, research, or marketing purposes.

• Legal Requirements: We may disclose information in response to legal requests, such as subpoenas, court orders, or other legal obligations. Additionally, we may share information to defend against legal claims, protect our rights and property, investigate suspected fraud or abuse, or respond to illegal activities.

• Business Transitions: In the event that ACM Destiny is involved in a merger, acquisition, sale, or partnership with another company, user information may be transferred as part of the transaction. Users will be notified of any such changes to ownership or control of their personal data.

Security Measures

We take the security of your information very seriously and employ a range of measures to protect it:

• Encryption: All communication between our app and website is encrypted using HTTPS with certificate pinning to prevent unauthorized access.
• Password Protection: User passwords are hashed using industry-standard methods and are never stored in plain text.
• Access Control: We restrict access to personal information to employees, contractors, and agents who need to know that information to process it on our behalf. These individuals are subject to strict confidentiality obligations.

Managing Your Information

Users have control over their personal data:

• Access and Changes: You can access and modify your personal information or delete your account directly through the ACM Destiny website or by contacting your service partner.
• Deletion: If you choose to delete your account, your information will be removed from our active systems. However, it may remain in encrypted backups for up to 90 days, which are only accessed if required for disaster recovery purposes.

Third-Party Links and Content

Our app and website may display links or content from third-party sites, such as directing you to Google Maps for routing purposes. These third-party sites have their own privacy policies, and ACM Destiny is not responsible for their practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Compliance with Privacy Laws

ACM Destiny is committed to complying with applicable privacy regulations, including:

• California Online Privacy Protection Act (CalOPPA): We adhere to the CalOPPA by ensuring that we do not distribute your personal information to third parties without your consent.

• Children’s Online Privacy Protection Act (COPPA): We do not knowingly collect or maintain any information from individuals under the age of 13. Our website and apps are not designed to attract children under 13.

Information for European Union Customers

By using ACM Destiny, EU users consent to the collection, storage, and processing of their information outside of the European Union. We adhere to the General Data Protection Regulation (GDPR) and take steps to ensure that your data is handled securely and in compliance with applicable regulations.

International Data Transfers

Your information may be processed, stored, and used outside of your home country. Different countries have different data protection laws, and we take steps to ensure that your privacy rights are protected, regardless of where your data is processed or stored.

Consent and Policy Changes

By using our website or applications, you consent to the terms of this privacy policy. We may update this policy from time to time, and any changes will be posted on this page. We encourage you to review this policy periodically for any updates or changes.

Contact Information

If you have any questions or concerns about this privacy policy, please reach out to us at info@acmtrack.com. For security reasons, account deletion should be requested through your service partner.

Updates to the Policy

This privacy policy is subject to change. The most recent version will always be available on our website. The history of changes includes:

• January 20, 2022 : Policy first published.

By adhering to these guidelines, ACM Destiny aims to ensure transparency and build trust with our users, while safeguarding their privacy and personal information.